Iberia Business Class: New York - JFK to Madrid Barajas - MAD
What’s it like to fly @iberia Business Class transatlantic? Overall, a decent option. No particular standouts and on the other hand not necessarily at the bottom of the pack either.
The hard product: This particular flight was operated with their flagship A350-900 aircraft (note, the other option would typically be the older A330), so it was a quieter and generally more comfortable ride, owing to nextgen technology on these aircraft series.
The soft product: While ironically I’ve had much better, more personable service on previous flights, in Economy, the crew on this flight seemed mostly disinterested—performing their duties adequately though somewhat remotely.
In the same vein, meal and beverage offerings were mostly fine though nothing terribly earth shattering. Once again, ironically, I’ve had just as good in the back of the plane.
Overall, a decent option especially if priced right. At times discounted upgrades are offered close to departure. It could be well worth it if for nothing else at least, the chance to have a sleeper suite.